The verification procedure is required for additional security and to protect your account from hacking or unauthorized access.
Withdrawal Verification
To ensure the security of your funds, all withdrawals are confirmed using a secure email code.
Initiate your withdrawal request in the app.
Check your registered email address for a 6-digit verification code.
Enter the 6-digit code on the withdrawal screen to confirm the transaction.
(Note: SMS and Google Authenticator are not required or supported for account verification).
KYC verification is separate
Email checks protect account access. KYC/AML identity verification is a separate compliance process. Payment-provider verification may be required at purchase, and platform KYC is mandatory before withdrawals or externalization of digital assets or rewards. Full details are in the AML/KYC & Compliance Policy.